COVID-19 Service update

Updated 18th December 2020

All businesses of the Travis Perkins Group including Benchmarx Kitchens and Joinery and Travis Perkins remain open for business.  We have taken the decision to close branches at 5pm on 23rd December 2020, reopening at 7.30am on 4th January (5th January in Scotland).  This is to allow all colleagues to properly rest and recuperate after a very challenging year.  

The safety and wellbeing of our colleagues and customers remains our number one priority and we continue to maintain all of our Covid secure procedures.  We ask that all of our customers help us by continuing to comply with them.

For any local information, please refer to your local branch.


During the COVID-19 emergency and beyond, the safety and wellbeing of our people, our customers and the communities we serve will always be our priority, and remains at the heart of our decision making process here at Benchmarx, part of Travis Perkins Trading Company Ltd and the Travis Perkins PLC Group.

To support the UK Government’s encouragement of construction and building activity as an engine for economic recovery, we have a critical role to play in the supply chain. In order to protect colleagues and customers, and ensure our business can remain open, we have adapted our ways of working, and have been working with the Department for Business, Energy and Industrial Strategy (BEIS), other Government departments, trade associations and others to develop guidance for colleagues, customers and other stakeholders. 
We continue to follow the latest official guidance and carefully monitor the COVID-19 situation. We remain committed to working closely with Government, customers and the wider industry to maintain safety and wellbeing.

COVID-19 Secure Notice 2020

If anyone has concerns about our safe working arrangements, please raise them with the local manager or email
Our COVID-19 Risk Assessment
In line with sound Health and Safety practices we have undertaken a COVID-19 risk assessment, taking into account how we operate whilst continuing to maintain the safety and well-being of our colleagues, customers, suppliers and others involved in our day-to-day activities. Our assessment for branches is available below and will be reviewed on a regular basis in light of new guidance and any feedback from relevant stakeholders.

COVID 19 risk assessment

Our Assurance Arrangements
We have arrangements in place to ensure that our businesses comply with our Social Distancing Principles and follow the three-lines of defence principle:
1st Line of Defence - Local Manager Self Assessment and Line Manager Reviews (started)
2nd Line of Defence - Reviews of sites carried out either remotely or in-person by our HSE Team 
3rd Line of Defence - An independent review of our COVID-19 Secure assurance arrangements 
We are strictly adhering to the following:
Social distancing rules will be rigorously adhered to in branch and on deliveries
Our Branch Managers are empowered to make local decisions and processes to ensure safety is not compromised 
It is compulsory to wear a face covering in shops. Before entering our branches please ensure a face covering is worn to keep yourself and our colleagues safe.
We will continue to strive to provide the best service that we possibly can. Bear with us - the availability of colleagues may impact our operation, and our ability to deliver or load certain products will be dependent on social distancing rules being adhered to by all. But, as always, we will do our best for you. 
Please help us to support you by working within the guidelines.
The Benchmarx team